Email + SMS that turns inquiries into appointments.

Email + SMS that turns inquiries into appointments.

We run Email + SMS for HVAC and auto repair,
tracking every lead and booked job directly inside Servicon.

See What’s Included
The problem

Most leads don’t say “no.” They just go cold.

Email and SMS are how you turn “maybe” into booked work without adding workload.

What this service does​

A follow-up system that runs even when you’re working

We build campaigns that support the real goal: calls, form submissions, and booked jobs.

Green telephone icon and envelope symbol representing communication methods for lead follow-up and customer engagement in marketing campaigns.

automated follow-up for inquiries

Green upward trend graph symbolizing growth in lead conversion for HVAC and auto repair businesses through automated email and SMS campaigns.

reminders and confirmations

Green storefront icon representing Service Conversion's marketing services for lead follow-up and appointment bookings.

reactivation for past customers

Green dashboard icon with speedometer, representing traffic and page performance for email and SMS marketing campaigns.

review request automation

Green map markers representing location services for lead conversion in HVAC and auto repair marketing campaigns.

seasonal and service-based campaigns

Sending method

Send through Servicon—or use your system

We can run Email + SMS through **Servicon** or through your existing system, depending on what you prefer.

Our recommendation

Servicon, because it keeps tracking, routing, and reporting in one place.

What’s included

What Email + SMS Campaigns includes

Strategy + setup

  • Message strategy based on your services, seasonality, and customer objections

  • List organization (tags/segments) so the right people get the right message

  • Campaign map (what goes out, when, and why)

  • Compliance-friendly opt-in/opt-out structure (details below)

Copy + creative

  • * Copywriting included (or we can use client-provided copy)

  • Simple, readable messages (no jargon, no fluff)

  • CTAs that feel like a choice—not pressure

Two-way SMS handling (reply management)

We support two-way texting, so replies don’t disappear.
We can:

  • Respond with approved answers

  • Route complex requests to the right person

  • Notify you when something needs your direct input

Automations we build

Automations that protect bookings (and grow repeat work)

We prioritize what you need first during your Diagnosis Zoom.

Lead & booking automations

Green telephone icon and envelope symbol representing communication methods for lead follow-up and customer engagement in marketing campaigns.

Fast Automated Response Sequence for New Lead Follow-Up

fast response sequence

Green upward trend graph symbolizing growth in lead conversion for HVAC and auto repair businesses through automated email and SMS campaigns.

Estimate follow-up

reduce ghosting

Green upward trend graph symbolizing growth in lead conversion for HVAC and auto repair businesses through automated email and SMS campaigns.

Missed call / missed inquiry follow-up

Green telephone icon and envelope symbol representing communication methods for lead follow-up and customer engagement in marketing campaigns.

Appointment reminders

Green upward trend graph symbolizing growth in lead conversion for HVAC and auto repair businesses through automated email and SMS campaigns.

Post-service check-in

Customer reactivation & seasonal demand

Green telephone icon and envelope symbol representing communication methods for lead follow-up and customer engagement in marketing campaigns.

Reactivation

past customers

Green upward trend graph symbolizing growth in lead conversion for HVAC and auto repair businesses through automated email and SMS campaigns.

Seasonal campaigns

HVAC tune-ups / auto maintenance

Review requests automation (included)

After a completed job, we can trigger a polite message that:

asks for a review at the right moment

makes it easy for happy customers to respond

routes issues the right way so problems get handled (not ignored)

After-hours AI handling

After-hours coverage (so leads don’t wait)

If a lead reaches out outside business hours, we can enable an AI response that:

Campaigns built for intentlets them know it’s after hours

collects their basic info and what they need

flags the conversation for next-business-hour follow-up

This keeps the lead warm without pretending a human is available 24/7.

Reporting

Weekly reporting you’ll actually use

You’ll have live dashboard access inside Servicon.

One-page written summary (email)

Clear Results + Key Insights

Loom walkthrough video

What changed, Why it matters, What we’re doing next

Text follow-up if you miss it

If you don’t open the email, we’ll text you to make sure you saw it

Weekly delivery: Reports go out every Friday.

What you’ll
see each week:

You’ll have live dashboard access inside Servicon.

One-page written summary (email)

Clear Results + Key Insights

Loom walkthrough video

What changed, Why it matters, What we’re doing next

Text follow-up if you miss it

If you don’t open the email, we’ll text you to make sure you saw it

What you’ll
see each week:

Weekly delivery: Reports go out every Friday.

Compliance (clear and simple)

We do this the right way

We don’t do spam tactics. We set up opt-in/opt-out and messaging rules so your business stays protected.

EmaiL

includes unsubscribe and required sender details (CAN-SPAM).

SMS

requires proper consent and opt-out support (TCPA best practices).

What the first 90 days looks like

90 days to build a follow-up system that produces bookings

Day 1–14

Diagnose + plan

Day 15–45

Build + launch

Day 46–90

Improve what performs

Who this is for

Built for HVAC and auto repair companies that want consistent follow-up

Who this is for

Built for HVAC and auto repair companies that want consistent follow-up

Great fit if:

Not a fit if:

FAQs

You got questions. We got answers

Will Email + SMS get me booked jobs by itself?

It’s a multiplier. It improves conversion from your existing traffic, ads, and leads by increasing speed and follow-through.

Yes. Copywriting is included, or we can use client-provided copy.

Yes—once we confirm consent and set proper opt-out rules.

We schedule your Diagnosis Zoom ASAP, then finalize your campaign map and start building.

Want more bookings from the leads you already have?